The customers are no more dependent on just one channel to reach the customer support. Having an omnichannel contact center software ensures customer satisfaction and improve the level of customer engagement.
Segments We Serve
PBX ( Private Branch Exchange) ia a system that connects telephone extensions/users to the Public switched Telephone Network/Analog Trunks/FXO/PRI/SIP and provides internal communication for a business. An IP-PBX is a PBX with Internet Protocol connectivity and may provide additional audio. video or instant messaging communication utilizing the TCP/IP protocol stack.
VoIP gateways can be combined with traditional PBX functionality to allow businesses to use their managed intranet to help reduce long distance expenses and take advantage of the benefits of a single network for voice and data.
We provide a wide range of IP-PBX solutions on Open Standard Protocol know as SIP. We are expert in designing VoIP Solutions with Embedded Hardware as well as Virtual PBX or Hosted Application.
We are experts in designing well suited Call Centre Application for small (10) to unlimited Agents with our patnered Aster asterix based solutions. our solutions are robust as it has platform like Linux OS, so with minimum hardware and without any security threats can deploy in any environment easily. Web based GUI for Admin, team leaders and supervisors are added advance feature which ease them to manage, monitor and configure the system without any expertise.
Public Address System ia an electronic system comprising microphones, amplifires, loudspeakers and related equipment for an Analog system or IP-PBX, Paging convertor, Pagging convertors, SIP Speakers, Horn Speakers and releated equipments for an IP PA System. It increases the apparent volume (loudness) of a human voice, musical instrument or other acoustic sound source or recorded sound or music.
We are Experts in designing solutions for IP based PA system. This system is very Robust and Expendable in nature. This kind of address system works without any boundary i.e. admin can do an ammouncement from his desk phone to all locations whether it is an in-premise or in other state or country. We provide SIP based converrter which controled by IP nad can be used as a plug n play.
